As a key member of the sales Operations team, this role focuses on supporting key accounts across all operational areas. Focusing on balancing supply with demand for both warehouse and direct orders, while addressing and resolving obstacles to ensure seamless order shipments.
This role includes the following responsibilities.
- Main point of contact for all day-to-day management of the customer’s process, including but not limited to:
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Orders
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Shipments
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New Product Presentations and Customer Set Up Sheets
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Claims
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Emails
- Continuous review of customer orders, container booking and follow up with sales representatives or external partner to ensure orders are processed and ship deadlines are met.
- Actively monitor new starts for trend analysis and communicate planning.
- Participate in Weekly Operations internal and external meetings.
- Provide coverage for other team members as needed.
- Attend furniture market twice year.
- All other tasks and reporting as required by management.
If you feel you are the exceptional individual we are seeking to fill this position, please forward your cover letter, resume, and salary expectations to
Share your CV with Us
We thank all candidates for applying however only qualified candidates will be contacted for an interview. If you require accommodation to participate in the recruitment process, please notify us when contacted for an interview.